ServiceWA App Launches: Everything You Need To Know

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ServiceWA – Free app allows people to show proof of vaccination, check in with SafeWA and access G2G Pass for interstate travel.

Today the McGowan Government has launched the ServiceWA app – a free, convenient and secure mobile app that will help Western Australians with WA’s Safe Transition.

“The ServiceWA app will be an incredibly important and useful tool for Western Australians as we head into WA’s Safe Transition,” said Mr McGowan.

How ServiceWA app will work?

The app allows people to show proof of vaccination, check-in at businesses and venues with SafeWA and access their G2G Pass for interstate travel – all in one convenient place.

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It helps people access important COVID-19 information, including how to prepare your household for COVID-19, where to get tested, where to get vaccinated and exposure location sites.

The app requires the user to set up or use a Digital Identity to create an account to prove who they are online – meaning the app is safe, secure and not accessible by anyone else. 

Making proof of vaccincation easier

The most important feature given recent events will be the apps ability to make proof of vaccination requirements more robust because of features like the live clock timer, shimmering coat of arms and animated certificate tick that proves the user’s COVID-19 digital certificate is authentic.

The app will also help speed up the approval process of individuals proof of vaccination as no additional identification to enter certain businesses and venues will be required with the ServiceWA app, as opposed to COVID-19 digital certificates stored in smartphone wallets or hardcopies.

How to setup the ServiceWA app?

The setup of the app and Digital Identity will take at least 30 minutes and should be completed at home where you have easy access to forms of identification like a passport, driver’s license or Medicare card.

The setup process only needs to be completed once and ensures the user’s information is verified and protected at all times when they use the app.

Event and Venues check in

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People will be able to continue to use the SafeWA app to check-in at venues, however eventually this app will become out-of-date, so it is recommended Western Australians download ServiceWA and begin using this app to check in.

For more information about the ServiceWA app, visit or phone 13 33 WA (13 33 92).

Download now

“I encourage all Western Australians to download ServiceWA and familiarise themselves with its features,” said Mr McGowan.



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